Kineon logo
Kineon logo

All articles

🖊️Can I modify my Order?Updated a year ago

Orders have a processing time of 24-48 hours after the day of purchase to give our logistics team time to pack the order and ensure all details are correct. You may contact our customer support team to update any details like shipping method or shipping address before being fulfilled. 

Once the order has been shipped, we'll send you an automated email with the tracking link so you can check its whereabouts. You can also track your order by entering the email address used on the order as well as the order number(e.g.#Rev12345) through this link: 

Track order status - Kineon


IMPORTANT NOTE: Orders that have been shipped/in transit will no longer be eligible for any updates. Please make sure all details are correct to avoid delays in receiving your order

Was this article helpful?
Yes
No