🛥️ Shipping InformationUpdated 4 months ago
What countries do we ship to?
We ship our products internationally to many countries across the world. Once your order has been fulfilled, a tracking code will be sent to your email address.
All of our shipping costs have import taxes and duty fees included, however, we cannot always guarantee that some countries will not charge additional fees with stricter controls. For any customs issues, please contact our support team, and we will be happy to help.
Please complete ALL required delivery information, including your contact number, to ensure safe delivery and avoid any potential delays. Incomplete details can cause delays in shipping.
What are the shipping costs?
Shipping costs will be calculated during checkout, after inputting your delivery details.
Shipping Locations & Estimated Transit Times
| Country Name | Solution | Delivery Time | Remarks |
| (Days) | |||
| Australia | AU E-Line A /DHL Express/ AU Post | 4-15 | |
| Austria | AT Direct Line | 7-10 | |
| Belarus | SG Post | 15-20 | |
| Belgium | BE Direct Line | 11-21 | |
| Brunei | SG Post | 20-30 | |
| Canada | CA Direct Line / DHL/ Canada Post | 1-11 | |
| Chile | NL Post | 12-15 | |
| China (Mainland) | SF Express | 1-2 | |
| Colombia | NL Post | 15-20 | |
| Croatia | Direct Line | 7-10 | |
| Cyprus | Direct Line | 15-20 | |
| Czech | Direct Line | 15-20 | |
| Denmark | Direct Line | 15-20 | |
| Estonia | Direct Line | 15-20 | |
| Finland | Direct Line | 10-12 | |
| France | FR Direct Line | 5-8 | |
| Germany | DE Direct Line | 5-10 | |
| Greece | Direct Line | 15-20 | |
| Hungary | Direct Line | 9-10 | |
| Iceland | Direct Line | 15-20 | |
| Indonesia | Direct Line | 12-15 | |
| Ireland | Direct Line | 15-20 | |
| Israel | Direct Line | 15-20 | |
| Italy | IT Direct Line | 10-12 | |
| Japan | E-packet | 1-3 | |
| Kuwait | Direct Line | 15-20 | |
| Latvia | Direct Line | 15-20 | |
| Lithuania | Direct Line | 15-20 | |
| Luxembourg | LU Direct Line | 15-20 | |
| Macao/HK/TW (China) | SF Express | 1-2 | |
| Malaysia | MY Direct Line | 3-7 | |
| Mexico | MX Direct Line | 3-7 | |
| Netherlands | NL Direct Line | 5-8 | |
| New Zealand | NZ Direct Line | 7-10 | |
| Norway | Direct Line | 10-12 | |
| Philippines | SG Post | 20-30 | |
| Poland | Direct Line | 6-9 | |
| Portugal | Direct Line | 8-10 | |
| Puerto Rico | Direct Line | 15-20 | |
| Qatar | NL Post | 20-30 | |
| Romania | Direct Line | 15-20 | |
| Russian | E-packet | 15-20 | |
| Saudi Arabia | Direct Line | 11-16 | |
| Singapore | SG Direct Line | 1-2 | |
| Slovakia | Direct Line | 12-15 | |
| Slovenia | Direct Line | 12-15 | |
| South Africa | Direct Line | 15-20 | |
| South Korea | KR Direct Line | 1-4 | |
| Spain | ES Direct Line | 8-10 | |
| Sweden | EU Direct Line | 7-14 | |
| Switzerland | NL Post | 12-16 | |
| Thailand | TH Direct Line | 3-7 | |
| Turkey | Direct Line | 15-20 | |
| United Arab Emirates | AE Direct Line | 7-9 | |
| United Kingdom | Royal Line | 4-13 | |
| United States | UPS/ USPS | 1-12 | Depending on the state/zone |
Important Info
*A tax ID is required for all orders to Taiwan, Brazil, and South Korea. Customers in South Africa are also required to present a valid ID Number for verification of their order. Please include this information in the checkout notes, or contact us at [email protected].
Please complete ALL required delivery information - including your contact number, to ensure safe delivery and avoid any potential delays. Incomplete details can cause delays in shipping.
Returns
For unwanted returns, the Customer will be responsible for paying the return shipping cost, unless the item is found faulty. The Customer will be refunded the total product cost minus the initial outgoing shipping fee paid.