Please contact our friendly support team at hello@kineon.io to start the refund process.

Please contact our friendly support team at <a href="mailto:hello@kineon.io">hello@kineon.io</a> to start the refund process.

Can I cancel my order or get a refund?

We provide a 30-day satisfaction guarantee, so if you don't notice improvements after following the guidelines for consistent daily use, then we will happily provide a refund (excluding shipping costs). Just contact our friendly support team at hello

We provide a 30-day satisfaction guarantee, so if you don&apos;t notice improvements after following the guidelines for consistent daily use, then we will happily provide a refund (excluding shipping costs). Just contact our friendly support team at <a href="mailto:hello@kineon.io">hello@kineon.io</a>.&#xA0;We recommend using the device consistently for 5-15 minute sessions every day for 30 days, to get the best results.&#xA0;<h2 id> </h2>Visit our <a href="https://kineon.io/pages/quick-start" rel="noopener noreferrer" target="_blank">Get Started page</a> for video guidance on how best to use your device. <iframe width="100%" src="https://www.youtube.com/embed/lSt57eFCjS4?&amp;wmode=opaque&amp;rel=0" frameborder="0" allowfullscreen class="fr-draggable"></iframe>

✅ Do you offer a guarantee?

Message our support team! 
We aim to respond within 24h, but on weekends, national holidays and during busy periods, responses may be slightly slower.

Email our support team. We typically aim to respond within 24h, but on weekends, national holidays and during busy periods, responses may be slightly slower.

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Can light therapy repair or regenerate cartilage?

Can light therapy help with osteoarthritis?

Can light therapy help with rheumatoid arthritis?

Will light therapy help me to avoid knee surgery?

Can light therapy help with chronic pain?

Can light therapy help with Carpal Tunnel Syndrome?

Can light therapy treat tendonitis?

Can light therapy help with Proximal Hamstring Tendinopathy?

Can light therapy help with Osgood-Schlatter disease?

Can light therapy help with fibromyalgia?

Can light therapy help with bursitis?

Can light therapy help with Bone spurs?

Can light therapy help with frozen shoulder?

Can light therapy help with Edema?

Can light therapy improve recovery after a hip replacement?

Can light therapy help with Plantar fasciitis?

Medical Issues

📦 What's in the box?

➰ Assembling the straps

What is the MOVE+?

How does the MOVE+ compare to other devices?

What are the tech specs of the MOVE+?

MOVE+ User Guides

🔋 How to charge your MOVE+

➰ How to adjust the MOVE+ Strap

🚨 Resyncing your MOVE+

📙 Quick Start guide

Disclaimer

📋 Knee Treatment Guide

📋 Shoulder Treatment Guide

📋 Back Treatment Guide

📋 Elbow Treatment Guide

Treatment Guides

Can the Move+ be used on animals?

Is the Move+ safe to use with pacemakers?

Is the Move+ safe to use after a knee replacement?

Is red light therapy safe?

Can the device be used over clothing?

What is the expected time before results can be seen?

Is it safe around the eyes?

Can I take the Move+ on a plane?

Does the Move+ emit high levels of EMFs (electromagnetic fields)?

Should light therapy be used before or after sport?

I dont feel any heat or warmth. Is this normal?

What class laser is used in the MOVE+?

How do I clean the modules?

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Science of light therapy