Module(s) not powering onUpdated 5 months ago
If any of your modules are turning off unexpectedly or not holding charge, please try fully discharging the modules and charging in the dock for up to 3.5-4 hours.
If the issue persists, please get in touch with us at [email protected] to initiate the replacement procedure.
We will kindly request you to return the faulty device for investigation of the issue.