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Module(s) not powering onUpdated 5 months ago

If any of your modules are turning off unexpectedly or not holding charge, please try fully discharging the modules and charging in the dock for up to 3.5-4 hours.


If the issue persists, please get in touch with us at [email protected] to initiate the replacement procedure.


We will kindly request you to return the faulty device for investigation of the issue.

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