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Troubleshooting

Troubleshoot any issues you're experiencing.

Modules have become out of sync

Follow this process if your modules lose synchronization when powering on. First locate the "Lead" module. This is inscribed with a letter "L" on the end of the module. Press and hold the power button on this module for 5 seconds. After you hear a lo

Module(s) not powering on

If any of your modules are turning off unexpectedly or not holding charge, it's possible that the module/s have low battery charge or might have an issue internally. To troubleshoot the problem, please do the following steps:. If the issue persists,

Module(s) discharging faster

If one or more of the modules in your set are having an irregular rate of discharge (getting drained faster), you can follow the steps below to fix the issue. To explain why this may happen, each unit has 1 Leader module and 2 Follower modules that c