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Troubleshooting

Troubleshoot any issues you're experiencing.

Modules have become out of sync

The modules may occasionally become out of sync after being turned on separately out of the charge case. The easiest fix is to return them all to the charge case, take them all out and power on again. Turn on each module. Press and hold the power but

Module(s) not powering on

If any of your modules are turning off unexpectedly or not holding charge, please try fully discharging the modules and charging in the dock for up to 3.5-4 hours. If the issue persists, please get in touch with us at [email protected] to initiate the